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Head over to Accounts, then Email & accounts. Ascertaining the status of an account is the first thing that should be done, especially if the account has not been used in a long time (more than 1 year). Keep up to date with current events and community announcements in the Power Automate community. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. One easy way to fix this issue is to use the correct account type while logging in. Knowing that hidden secret of Microsoft accounts, lets look at those strange error messages. Trying to sign into a variety of Microsoft services using an Xbox Gamertag is impossible. I had to open Microsoft teams logging in with a personal account (in this case it was an @harsh.com .com account.) If you are getting the Microsoft account doesn't exist prompt while trying to sign into your account, it might be because you entered the wrong name. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. From there, click on "Users.". Identify those arcade games from a 1983 Brazilian music video. Here at Business Tech Planet, we're really passionate about making tech make sense. I have a small business and I set up the network a few years ago. It definitely is an Office 365 account that was being used to log in in the previous computer. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Ensure that your Username and ID actually exist. If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup, Office 365 Account with Windows Phone 8.1, Clear cached Microsoft Live account credentials in Office apps, Adding GoDaddy account to Outlook 2016 hangs, Removed laptop from Azure AD Devices - non admin user on device can't log off unlink Microsoft account. Microsoft provides three main Identity services - Active Directory, Azure Active Directory and Microsoft Accounts. Microsoft Account Doesn't Exist But it does!?!? : r/Office365 - reddit Super User is a question and answer site for computer enthusiasts and power users. Usually, the error user ID does not exist denotes that the user is trying to log in using an Alias. Power Platform Integration - Better Together! If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. But, I get a message saying "The Microsoft account doesn't exist. We hope that the suggestions listed above helped you to fix this error message. Guiding you with how-to advice, news and tips to upgrade your tech life. Explore subscription benefits, browse training courses, learn how to secure your device, and more. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Request a security code to be sent to the phone number or email you used. You may be mistyping the email address. Similarly, if you are unable to sign in to Windows 10 with your Microsoft account, check our detailed guide to get to the root of the problem. Microsoft account doesn't exist. - Power Platform Community Now, provided your account is still there and no limits have been placed on it, you should be able to log in to your account successfully. While the account may be wrong, there may be other factors that can contribute to this error. Yes. If a law is new but its interpretation is vague, can the courts directly ask the drafters the intent and official interpretation of their law? Please see the attached. I DO NOT WANT MY WORK LINKED TO HOME. Madness. I think that's the core of the confusion. "That Microsoft account doesn't exist. VERY frustrating to a sysadmin who needs to set up machines for employees that aren't on premises to give me passwords and 2FA codes received on their cell phones. Once the account has been created, you can start using that Microsoft service again. Microsoft Edge is another popular browser that many users use when they have a Windows computer. I cannot believe the idiocy of this design. Enter the on-screen character and click Next. link to How To Clear The Cache In Edge (Windows, macOS, iOS, & Android), link to How To Clear The Cache In Safari (macOS, iOS, & iPadOS). Message says "The Microsoft account doesn't exist. Enter a different No. Note: Before requesting a password reset, the user ID must have been confirmed to exist by the steps mentioned earlier. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. Thats it for this blog; thank you for taking your time to read our content. Enter a different account or get a new one" when opening outlook through Power Automate. Move on to the next step: Step 2: Check products or services where you used your Microsoft account. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Restart the device, and install from https://portal.office.com/account to get the correct version. To check what version of Windows you have installed, go to Start > Settings (gear icon) > System > About, and check the System type. So frustrating. Note: Before requesting a password reset,…","totalTime":"PTM","tool":[]}. I hope you were able to figure out what was wrong with your account. It also occurs when an attempt is made to log into a service using the Microsoft ID associated with a Windows device. Enter a different account or get a new one. To resolve this, log in using the details of the new account. A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Another time the error message may reflect as, A new account can be created with the same mailbox name (, Ensure that the case for both username and password are correct, Avoid pressing the incorrect key accidentally, so be careful, Try logging in from another secure computer as your keyboard might have issues. I should add that this particular computer had my personal account as the main user. Office 2021 all you need to know. If so, please select work or school account and . 3. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Tip:This option won't work if you don't have security info set up on your account or if you can no longer access that security info. I had deactivated all possible Settings in Privacy settings. What is so difficult that Microsoft doesn't recognise a valid account? If it appears that this account does not exist with Microsoft, you will need to do an account recovery with Microsoft. That is frustrating because the field is required. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Look up your username using your security contact phone number or email address. 1. 5. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. If its you, go back and sign in. It definitely is an Office 365 account that was being used to log in in the previous computer. If you forgot your Microsoft account password, follow these steps. If by any chance, the email address in question has been swapped with a new one, the original email address then becomes an Alias. Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. I can also use a dummy Microsoft account to initialize the PC and then create a local account afterward to eliminate the dummy account and end up with no Microsoft account for the PC. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. From there, click on the control and customize option. This is madness, I enter an email address and the setup says that the account does not exist, so I click on "create a new one" which takes me to the create account screen with the email address pre populated where it then says that the account already exists and I should use it to log in !! Trying to sign in to some Microsoft services, such as Microsoft365 (formerly Office 365) or Outlook, might result in an unexpected login error. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. If you have an account from Microsoft, you may encounter specific errors that can cause potential issues with your workflow. Microsoft account doesn't exist If you try to login with an email setup for either type of account, the user might be asked which account you want to use. I decided to created another new Email account and start switching the good email to the new account because . Office for Mere Mortals is where thousands pick up useful tips and tricks for Word, Excel, PowerPoint and Outlook. Make sure that the version listed (32-bit or 64-bit) matches your version of Windows. Make sure that account details are correctly spelled and that the appropriate characters are used before hitting sign-in. All Microsoft accounts are either work/school or personal. We needed to join to the domain, first. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); If you have a tech problem, we probably covered it! I set mine up some time ago, personally, with my aol account. It says my account doesn't exist, WHILE I AM LOGGED INTO IT. I completed the Microsoft Ignite challenge but when trying to schedule an exam, on the login page, it will say that my Microsoft account doesn't exist even though I use this account nearly everyday school. So, lets see what can possibly trigger the issue. Check out the latest Community Blog from the community! I've also tried an O365 works account I have after . With the advent of a business choosing to more communications bases online, it helps to improve security and manage devices on the network. Facts & prices for the new Microsoft Office. Windows 10 doesn't recognize a Microsoft account - Super User Hence, logging in with the affected account (Alias) will trigger the user ID error. Top Contributors in Microsoft 365 and Office: Stefan Blom - Charles Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. How to Generate Art from Text Using Simplified AI Art Generator? Message says "The Microsoft account doesn't exist. Enter a different Microsoft account doesn't exist error but it should be During the installation process you get to select that: Once the computer is set up for an organization and you log in with an Office 365 user account, then the computer seems to be tied to the Office 365 account. Enter a different account orget a new one. When a user does not exist, Caps Lock and defective keys shouldn't be overlooked. Windows 11 Stuck On Just A Moment: 3 Quick Fixes, 7 Easy Fixes to User Does not Exist [Microsoft, Outlook], unable to sign in to Windows 10 with your Microsoft account. This worked in half a second. If yes, then in order to . 03-22-2022 03:50 PM. I have a secondary email that I had set up which was an older email account that I don't use as often but still have things connected to it. Enter the email address, phone number, or Skype name you use to sign in then selectNext. Once selected click Schedule with Pearson VUE then go to Edit your certification profile. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. The problem is Microsofts badly documented difference between a work/school login and a personal login. Should you upgrade? Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. This prevents you from accessing any Microsoft service on your devices. I am trying to sign in to a new computer using my Microsoft account. Youre trying to login and get an error like this: That Microsoft account doesnt exist. While it may look as if the account is incorrect, but there can be other reasons. That Microsoft work or education account doesnt exist. Feel free to let us know the solution that helped you fix this issue in the comments below. Microsoft Rewards not working - Microsoft Community If the username lookup wasn't successful, for example you hadn't set up or no longer have access to your security contact information, try looking for your Microsoft account username within other products or services that you know are associated withthat account. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. To access this form, the user must be signed in with a Microsoft account. He has been a Microsoft MVP (2008-2010) and excels in writing tutorials to improve the day-to-day experience with your devices. To create a new account, head to Microsofts Signup Page and choose a new account name. You can use Office Online apps at https://office.com. There is nothing that tells me what types of things I can enter. If you arent an admin, see How do I find my Microsoft 365 admin? I was having issues accessing my work/school account in the Calendar app on Windows 10. Then click on "Enable.". You wont be able to access your account, and you will receive this error. What is the purpose of this D-shaped ring at the base of the tongue on my hiking boots? Because the type of Microsoft account youre trying to use is not the type of account needed for that login. This is a common error among Microsoft users encountering the error under consideration. There are various factors that can cause the Microsoft account doesnt exist issue. Can't access your account? However, double-check your account to ensure youre using the correct login details, notably your accounts email address. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Clear browser cached data on Microsoft Edge. In-depth step by step guide [with screenshots] Check device enrolment. I am baffled by this. The User can sign into power apps fine,The problem comes when they need to sign into the app. The most common problem weve seen is trying a personal Microsoft account login to access a business/education only service. Then, check for previous emails from Microsoft. How to overcome the "That Microsoft account doesn't exist" error Enter a different account or get a new one. Asking for help, clarification, or responding to other answers. Cache in the Edge browser stores website data, which speedsup site loading times. Microsoft account does not exist. : r/Minecraft Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Microsoft. If you choose the get a new one or other option to make a Microsoft account, chances are youll get this confounding error. Avoid attempting to log in with an Alias. Fix PC issues and remove viruses now in 3 easy steps: prevents you from accessing any Microsoft service, deleted your Microsoft account permanently, Fix Error Code 135011: Your Organization has Disabled This Device, Cant Remove a Device From Microsoft Account: 4 Fixes. The error message isnt complete, wed like to see better explanations like this: It looks like theres already a work/school Microsoft account, It looks like theres already a personal Microsoft account. I know the account is valid because it is the same one I am using in this forum. Enter a different account or get a new one". Enter a different account or get a new one. That Microsoft account doesn't exist. Enter a different account See, Step 2: Check products or services where you used your Microsoft account. I know the account is valid because it is the same one I am using in this forum. I used that email account to create this post. Here are three major reasons apart from the probability of the account id doesnt exist. Windows 10 comes with a feature that allows you to do a factory reset losing all files. Hey, so yesterday, I tried logging in into Minecraft. I am not using Outlook anymoreOn Mac the Search function also was not working. In my case, I thought my Azure Active Directory account from my new company was a Microsoft Account when its actually just a workplace account. What is the point of Thrower's Bandolier? In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. When I sign in with Mojang it says that I have migrated my Mojang account over to microsoft, but when I try to sign in through microsoft it says my account doesn't exist. For the question by Ramhound see. I cannot install software on my own #$$$%$# computer, because of MICROSOFT. If you are signed in with your Work or School account, and dont have a license assigned, contact your Microsoft 365 Administrator to get a license assigned. Having the same problem trying to sign in to my microsoft account on edge (ios) to enable sync and getting the account doesn't exist message yet I am signed in to the same account on Edge on my personal computer. You can, however, create a new account with the same name. I had an email and trying to log in and it says - answers.microsoft.com Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. Enter a different account or get a new one. It looks like this isn't a Microsoft account. In that case, it could mean issues with the account network or security prompts that restrict access to your account that has been assigned with this error code by Microsoft. Suppose you are in a situation where you receive the error of your account not existing when you know your account exists. Is it possible to create a concave light? The local account isn't looking to a server, if it is domain joined, and it's not looking to Azure Active Directory, if it's joined to a Microsoft 365 account. Office LTSC is the enterprise licence version of Office 2021. After registering successfully, you will be able to fill out the form for the account that needs to be fixed. According to Microsoft Support, you must sign in to your Microsoft account at least once in a two-year period to keep your account active. I expanded on the question, but I'm not sure what other details to give, this is pretty much all I've done. The initial step is to make sure that your Username and ID actually exist. I have dealt with this before. 6. Copyright Windows Report 2023. If you are using Windows or any Microsoft product, you should be able to check into settings to figure it out. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. "}}],"name":"","description":"A Microsoft account reset will most times be required but before that, check to ensure that Caps Lock is off because passwords are generally case-sensitive. Enter a different account". Microsoft Office upcoming support end datechecklist. A local account is like setting up another user, but it's only on that one computer. Do heed the warning, though, that it may delete data (at least on this PC/profile) for the @harsh.com .com account. please note that Outlook is for the free accounts like hotmail.com and Office365 are for business. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. New Member. Guiding you with how-to advice, news and tips to upgrade your tech life. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. It is possible sometimes that, the account name was misspelled. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Amazingly both messages are right but not well worded. We were able to add the account under Accounts used by other apps but not as another user of the local machine (error as above), so we could not login as that person. Based on your description, I have a general understanding of your problem, through my research and testing, when you want to buy a subscription, you need to create a business account to use it, so I would like to confirm to you if you do the same? Also, a user needs to request a reset of the primary account, not the additional e-mail address. On the next page, fill out the necessary details. I am trying to sign in to a new computer using my Microsoft account. That said, if you get a message saying that the Email address is removed for privacy, then you may have an issue with your account, and contacting Microsoft is the only option. Run the SaRA package to uninstall Office. This is also happening to me. This is absolutely maddening. These login loops can happen in software or on Microsofts web site in many different locations. I used to be able to create an account in the organization's Office365 Admin page for a user and then immediately login into a new PC that I'm preparing for that user and configure it. This is extremely frustrating. This is after creating the O365 email account for the user without issue. Type the security code intoVerify your identity,then selectNext. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. If you are prompted for a product key, see Where to enter your Office product key. If you don't have one, you can create here. Try to work out what type of login Microsoft is expecting (work/school or personal), knowing that should explain the original error message and, hopefully, point to a solution. Not associated with Microsoft. Microsoft doesnt explain that difference very well, or at all. You will have to use the original account id. I reinstalled the computer, created a local user named "admin", and now, from that account, I'm trying to add another account by going to Settings -> Family & other people -> Add someone else to this PC, where I enter the Office 365 email address as the email address of new user, only to be greeted by this: It looks like this isn't a Microsoft account. Saajid Gangat has been a researcher and content writer at Business Tech Planet since 2021. It says that Microsoft account doesn't exist, but upon creating a Enter a different account or get a new one ." I use a different new account to sign in Microsoft. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Another method would be to open any Office 2016 or 2019 app and create a new document. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. But, I get a message saying "The Microsoft account doesn't exist. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Otherwise, choose another username. Tip: This option won't work if you don't have security info set up on your account or if you can no longer access that security info. Clear the cached data to refresh the login portal using the below steps. The services that require the use of this ID include OneDrive, Outlook.com, Xbox Live, and Skype.

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