how do i report a downed comcast line?dios escoge a los que han de ser salvos

The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. The tree and the cable are both on the grass verge next to my property. We truly appreciate you taking the time to reach out to let us know about a downed wire. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. How to report a downed wire if I'm not a customer? See how you can save when you add Comcast Business Mobile or add a new line. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For immediate assistance, check out the Xfinity Assistant. A violation of this law can lead to misdemeanor or felony charges, and is punishable by up to 3 years in jail. Please help before someone gets hurt. Dont remove this wire unless its absolutely necessary: It could snag on a power cable and cause massive problems if you try too hard to remove it, such as electrocution or causing live power wires to come loose. How does cable internet get to your house? Step 1: Inquiry. If you are experiencing problems with Comcast Xfinity, please submit a report below. An official employee, such as myself or whoever is first available, will respond. -ATTU-verseCare. I do apologize once again for the delay on our end and sincerely appreciate all your patience! Make sure you are signed in with your Xfinity credentials. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . For more information, please see our Please send us a PM with your first and last name, as well as house numbers to your service address. Do not send the firewall logs as an attachment. Thanks! Verizon Business provides technology and network solutions-along with plans, devices and wireless services . Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. 5. ARA - Utility Regulation - Houston Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have a line in front of my house (laying on the sidewalk) that DTE has told me is a telephone line. A coaxial cable is capable of carrying current. You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. Help and Support Topic | Comcast Business Support Who is responsible for cable line from pole to house? How to Reach a Real Person at Comcast/Xfinity. If you receive overhead electric service, your electric system con- sists of the following: 1. To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. up. There appears to be no other way to contact comcast/xfinity. This website wants shut Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. Verizon Customer Service - Contact Us | Verizon Help Center and Support This will stiffen the damaged area and protect the exposed wire to prevent further wear and tear. Downed power lines and safety after a storm - CenterPoint Energy Should you experience further issues, please create a new post. If you have questions about your services, we're here to answer them. With our new Xfinity support chat, you do not need to input the name of a person. Privacy Policy. Good thing you guys have a monopoly otherwise your endlessly terrible customer service would put you out of business. . Stay safe if a fallen power line touches your car If your vehicle comes in contact with a downed power line, follow these safety rules: Stay inside your car. Comcast Xfinity Outage Map Is The Service Down? Your IP: If the IP address resides on the Comcast network. Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. First, your internet service provider sends a data signal through the coaxial cable, or coax cable, into your homespecifically, to your modem. 115.124.120.233 This post was marked as solved. Find an Xfinity Location Check the status and hours of locations near you. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. Our local electrical provider has confirmed this is Comcast's line, not theirs, and the fire dept. Contact Us - Customer Service Phone Numbers & Chat | Frontier I am extremely frustrated this issue has not been of the upmost importance to your company. Click Continue. Depending on how many different rooms you are wiring, you may only have to go through a few inches of wall. Report a Problem Full Outage Map Problems in the last 24 hours The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. Sky News - Wikipedia Hello saftek and welcome, https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. That's not what we want to see! If the wire has been completely cut or its hanging on by a few strands of copper wire and youre skilled with a soldering iron you can repair the cut wire yourself. What you need to do: File an informal complaint against Comcast on the FCC's public website by following the instructions here. How do I talk to a real person at Comcast? Verizon Business customers. Thanks. Don't touch anything or anyone in contact with a downed power line. i agree this is the worst web site for reporting issues, Need to report a line down and cant seem to be able to schedule a tech to fix my internet. Our community is your official source on Reddit for help with Xfinity services. Discussion. Comcast: Cable wires are hanging very low across our - GetHuman Report A Downed Line. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hope this helps you out. Heads up: Extreme weather or other factors can bring down lines, including electrical lines. In the 'To' line, type "Xfinity Support" there. Like. Let us know if you find downed or uncovered wires or cables in your area. Voting closed 14. Select Start Troubleshooting to begin your modem restart. Reporting this to comcast seems to be a problem. Can you please send us a Modmail message with your first and last name and full address? They can be reached by dialing 1-800-837-4966 Sun-Sat 12:00 AM - 12:00 PM Local Time or via the link provided. I need someone to come out and fix it. I am an Official Xfinity Employee. 2 1 RR ryanray.rr81 Visitor 2 Messages Check an issue already reported Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. if the line is damaged, to reconnect service they'd probably be running a new line anyways. I can't get into my property because the line is blocking the drive way. Enter another ZIP to see info from a different area. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. Asking on behalf of my place of business. Marion County officials report storm has passed leaving widespread wind When should we expect this to be corrected? It's in front of my yard, and it goes across the street. Genius. When asked if you want to order new service, say "No." We've had a downed wire touching our building for about two months at this point. Report Issues with Your Xfinity Services - Xfinity Support In order to get started can you please send me a Modmail message with your full name and service address? Did you find drooping wires, downed lines, or AT&T equipment in a yard or on the street? To confirm, are the wires in question still low-hanging by chance? It has been severed months ago and left hanging. Type a message to let us know what your issue is. Comcast Xfinity Outage Map. Call 800.288.2020 . came out and verified that it isn't live. Someone on the digital team has put in a ticket, so I am hopeful this can be resolved. Welcome to the Xfinity community! A Comcast line fell down from the utility poles above my house a couple of days ago and is now lying across my and my neighbor's backyards. Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Heat-shrink tubing can be used to repair long sections of exposed electrical wire as well.Heat the tubing using a heat gun or hair dryer until it shrinks. Our community is your official source on Reddit for help with Xfinity services. Its important that you dont exit the vehicle unless youre in imminent danger. You can let us know about refund and payment issues or safety concerns caused by dangerous wires in your neighborhood. For immediate assistance, check out the Xfinity Assistant. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. Consumer energy outage map Black River Electric Cooperative: To report an outage , call (800) 392-4711 or Automated Customer Service Hotline at (888) 461-COOP. Choose the option that best describes your situation. how do i report a downed comcast line? - perfumexo.com No worries, Our team can definitely help right here! 1. Here is a list of frequently requested telephone numbers: Cable. Just select Xfinity support and you will be able to speak with the next available specialist. The wires at my rental property are on the ground. My thinking, if I were to do this at my house would be that that 1.) We have made changes to keep employees safe so response and call times may be longer than usual. I am a bot, and this action was performed automatically. Click to reveal Immediately Call Emergency Services. How do I report an above ground cable down? : r/Comcast_Xfinity - reddit Electric Lines that run from the utility pole to your residence. STAY AWAY from downed power lines. Click the direct message icon, Click the "New message" (pencil and paper) icon, In the 'To' line, type "Xfinity Support" there. Call 9-1-1 immediately to report a fallen power line. Another option is calling the power utility since its their pole and Comcast isnt maintaining their infrastructure on the pole. It's infuriating. For more information, please see our The tree and the cable are both on the grass verge next to my property. It may be used in setting the FCC's priorities for regulating companies like Comcast. Two delivery trucks have had close calls recently. Hello there! A strong line of storms passing through Southeast Tennessee downed trees and power lines across the region Friday afternoon, but there were no reports of injuries as of 3:25 p.m. EST. Then Call Us. View the Xfinity outage map and find out when an area will be back online. Comcast landlines are being used by homes and businesses alike. Then, to let us know why you're calling, say Line is down.. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Press question mark to learn the rest of the keyboard shortcuts. Select Restart Modem to begin troubleshooting. Report an issue Select Chat. We've been unable to reach any actual human at Comcast to report this (possibly because neither of us are actually Comcast customers) and no one has been out to repair it. Report unburied cables, exposed wires, or downed lines - AT&T Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone Occasionally there is a mix up and Comcast forgets to bury the drop. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. BBC - Wikipedia Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. how to report downed wires | Xfinity Community Forum Why is my Xfinity Cable box stuck on boot? Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. We can assist you with getting a ticket opened to let our amazing local team know. Should you experience further issues, please create a new post. Id give them a ring. What to do if you see a downed power line - Pacific Gas and Electric Connectivity and managing Your Comcast Business network. A drop-down list appears. I didn't realize it worked like a chat, and someone did respond to me quickly, but I had closed the window and didn't see the response until today. Penal Code 591 PC is the California statute that makes it a crime for a person to maliciously disconnect, remove, injure, or obstruct any telephone, cable, or electrical line. Call 800.288.2020. How do I report down a cable line? Reporting A Downed Dangerous Pole | AT&T Community Forums This option is available 24 hours a day, 7 days a week. Let us know. If you have questions about your services, we're here to answer them. A woman in Huntington says she contacted Comcast several times about a line. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. It's a hazard to pedestrians and vehicles! Contact Us | Comcast Business Support I called on 7/20/21 to report this issue and no-one has been to fix the wires. I have a downed line in my front yard. Emergencies and Safety | Consumers Energy I suspect it's an old wire). There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. Going forward, I'm truly sorry to hear about the delay in response time on our part regarding your recent ticket inquiry as this is not the experience we want for you! Talk to Us. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window Press Enter to send it. Please contact the moderators of this subreddit if you have any questions or concerns. Survey the area before starting work for the presence of overhead wires and avoid touching anything that may be in contact with a wire, like tree . Companies respond better when others are watching. The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. It is to be expected when weather conditions are severe. Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. Report an Outage | PECO - An Exelon Company - PECO Energy Company How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. Our team can assist with getting those downed wires raised. 7 years ago. If you need to make an overnight payment, please send to: Frontier 5050 Kingsley Drive Cincinnati, OH 45227-1115. to Call your mayor's office. First Call 9-1-1. The phone can get very busy, but I can understand if you would rather speak to somebody on the phone. Honk the horn, roll down your window and make sure to tell passersby not to come near the vehicle. If you cant find your address online, you can chat with us at xfinity.com/chat or call 1-800-Xfinity and well determine if service can be provided to your address. An official employee, such as myself or whoever is first available, will respond. Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. It's not the power line and I don't think it's the regular cable either because there's no service outage. Update on June 10, 2021. The customer/owner is responsible for installing, maintaining and repairing all equipment beyond theservice connection point except for the electric meter. I am at a loss. Call us at 800-477-5050. Eastand Royal - Vice President of Customer Experience - LinkedIn Emails sent with an attachment cannot be processed. How do I get Comcast to come deal with this? I called but only received voice mail. There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast For immediate assistance, check out the Xfinity Assistant. There may be a 60 day notice cancellation fee for your service. Xfinity Customer Service - Contact Us In the aftermath of a major storm, be aware of hazards presented by downed power lines. Welcome to the Xfinity community! @XfinityThomasChow long does it take for someone to reply? I have a downed wire in the middle of the street. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Hi, @user_af7a95. Cloudflare Ray ID: 7a2ad44e3df86ef8 Report Downed cable line | Xfinity Community Forum Call our Outage Reporting Line, 1-888-LIGHTSS (1-888-544-4877) and select the option to report a downed power line. Make the report to that person.. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Cookie Notice Thank you! I see where the report number has changed, it use to be the main number 800-288-2020 that may have something to do with it. Our actual service provider evaluated the line and identified it as Comcast's, so they unfortunately can't touch it. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. How to stay in touch with Verizon during an emergency How much notice do you need to give Comcast to cancel? Status Center Xfinity app Download the app or text "Xfinity app" to 266278 and get help. Then it tells me it can help me better if I sign in. Thank you for bringing this issue to our attention. Press 0 a lot. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. This post was marked as closed. I have called multiple times but I don't have an account so it won't let me through to talk to someone. How to Report an Issue Online Visit xfinity.com/xfinityassistant. -You are responsible for the "mast," the .

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